To place a refund request for an order placed, you would need to contact Crossplag™ LLC via email at support@54.93.61.191.

Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within a 2 days standard response period and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.

Refund request are accepted up to 15 days from the date of placing the Order.

The order that that has been used or partially used will not be eligible for a refund.